What is the role of my teams in implementing Flowlity? What internal involvement should I expect?

During a Flowlity project, your teams are obviously involved, but Flowlity is committed to minimizing the internal workload thanks to its turnkey support. Here are the main roles and implications on the client side: • Project manager / Internal sponsor: It is important to appoint a project manager on the company side (often a Supply Chain manager or an IS supply project manager) who will be the main contact with Flowlity. Their role is to coordinate internally (mobilize the right people, validate business decisions) and monitor progress. This role is typically expected on any project, with a moderate workload (a few meetings per week). • IT team (DSI): Since Flowlity is a SaaS software, the IT effort is mainly focused on extracting data from your source system (ERP, WMS, etc.). Your IT teams will need to provide Flowlity with the necessary data (usually via automated exports, SQL views, or API opening). Flowlity offers standard connectors for common ERPs, which significantly reduces development work. The IT department must also ensure that security and compliance are respected (see Integration & Tech section). In short, the IT department is called upon at the beginning of the project to connect the systems, then on an ad hoc basis to validate the flows and updates. • Supply Chain business experts / Key users: These are your planners, demand planners, pilot suppliers who will work with Flowlity. Their involvement is crucial to configure the business rules in the tool (for example, validate product families, supplier groupings, constraints such as MOQ or supply frequency) and especially to test and validate the recommendations. During the acceptance phase, they are asked to compare Flowlity's proposals with their current practices, identify gaps, and provide feedback. This step allows us to adjust the tool so that it matches the reality on the ground. Typical involvement is a few hours per week for these key users during the heart of the project. Once the tool is in production, these same people will be the main users of Flowlity on a daily basis. • Supply Chain / Demand Planning Management: Management plays a sponsor role (providing the impetus and objectives – e.g. “reduce stock by 20% without degrading service”) and change management. It is important that management leads the project, communicates internally on the expected benefits, and supports the process change. Concretely, this involves regular updates, possibly participating in a demonstration at the end of the project to mark adoption. Flowlity, for its part, takes care of most of the technical and methodological work: configuration of the AI, advanced settings, proper functioning tests. Our business consultants will guide your key users to define the right parameters (e.g. forecast freeze horizon, replenishment policy, etc.) based on best practices. In short, your teams bring the business knowledge of your company, and Flowlity brings the tool and supply chain expertise. The project is a close collaboration, but one that's calibrated so your employees can continue to perform their daily tasks at the same time. Many of our clients are reassured by the light internal footprint: no need for a full-time army; just a few key people are enough to successfully implement the project. (Our methodology includes short, effective workshops so as not to monopolize your resources—we'll explain all this to you in detail at the project launch.)